Meraki MX Review

Straightforward initial setup, but needs more load balancing options

What is most valuable?

We usually work with small businesses, so their requirements are simple. They just need to have a firewall to protect their internal network. Mainly that is it. So it's a simple firewall.

What needs improvement?

If Meraki could handle more than one internet connection and a bonding formula then that would be valuable. Load balancing options and ability to manage a couple of Internet connections, that's it. This is the main thing I see that the solution needs.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

We've used Meraki for one year, so it's not enough time to evaluate the ability but it's still working.

What do I think about the scalability of the solution?

Since we've only used it for one year, there's still a question about scalability.

How are customer service and technical support?

We usually buy it and we install it ourselves. So we don't need support.

How was the initial setup?

The initial setup is straightforward for a simple firewall. Deployment takes no more than one working day.  For deployment, you only need a technician, a well-trained technician to go onsite and just install it. The rest could be supported online, if they need on-site support it's very rare.

What other advice do I have?

In terms of advice, I would say you should really prepare for open source because you have more control. For us here, we are well trained in firewalling as we have access to open source software and we are good at it. Open source gets rid of all the licensing issues. Meraki is a good solution, but it's not the best solution out there.

I would rate this solution a five out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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