Micro Focus ALM Quality Center Review

One of the biggest pluses is having all your test assets in one place, however the project tracking is a bit complex

What is our primary use case?

Consolidate the testing process, centralised reporting, ease of analytics on metrics, easier bug management, consistent flow of requirements, flow of test cases, reusable test cases, testing history, bugs.

How has it helped my organization?

It has improved our organization as a result of several factors: All test assets are in one central location; Easier to track progress of QA activities; Easier reporting; Easier to assess quality

What is most valuable?

Requirements Management, Test Plan, Test Lab, Defect Management, Sprinter, Access control, Versioning and audit.

What needs improvement?

The project tracking is a bit complex. It takes some time to maneuver around it. It would also help if you could export some of the reports generated from it e.g. the Master Plan.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

Can be used for really large organisations, multiple test projects

How are customer service and technical support?

Customer Service:

Very responsive, though we haven't needed a lot of support.

Technical Support:

Technical Support has been helpful.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

Vendor. The team was very qualified, both technically and from a user perspective.

What was our ROI?

We haven't yet computed the ROI.

What's my experience with pricing, setup cost, and licensing?

Original cost was $158,000. Our day-to-day cost is difficult to compute, but it’s very low.

Which other solutions did I evaluate?

Yes, IBM - CLM.

What other advice do I have?

It’s a great product for managing an end-to-end lifecycle process. It’s easy to use once you get the hang of it. One of the biggest pluses is having all your test assets in one place – requirements, models, test cases, test results, bugs, reporting, tracking (it’s unbeatable in my opinion).

It's also great that HP has now lowered the Saas cost for ALM - it was too high in my view.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Micro Focus ALM Quality Center reviews from users
...who work at a Financial Services Firm
...who compared it with Jira
Learn what your peers think about Micro Focus ALM Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
523,372 professionals have used our research since 2012.
Add a Comment
ITCS user