Micro Focus ALM Quality Center Review

It facilitates integration with automation tools and provides a centralized location for the testing life-cycle, giving traceability and visibility to all members and stakeholders of projects.


What is most valuable?

  • Test Plan
  • Test Lab
  • Defects
  • Requirements
  • Dashboard - Reports

How has it helped my organization?

  • Improved the work quality
  • Centralized location for the testing life-cycle
  • Traceability and visibility to all the members and stakeholders of projects
  • Standardization of test cases
  • Test case execution and validation
  • Ease of integration with automation tools like QTP, LoadRunner, SOATest etc.

What needs improvement?

The performance of this product is really poor, and there is no dashboard (reports) for the groups or users on the home page. Also, instead of one database, there are separate ones for each project.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

If you add any custom workflow (scripting), then in the long run there will be a deviation in application performance.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent, but they don't support scripting unless it's in your PO.

Which solution did I use previously and why did I switch?

We used JIRA. Its is also a good tool for defect tracking, but due to the lack of test and requirements management in JIRA, we have moved to ALM.

How was the initial setup?

Straightforward. I've gone through the installation admin, and followed the same steps and it was fine.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

It's a bit costlier when compared to other tools on the market, and you have to haggle with HP for this product.

Which other solutions did I evaluate?

We also looked at TFS.

What other advice do I have?

Its a good tool for a perfect software development company where release/project roll outs happen on a planned basis. It's not a supportive tool for an agile environment.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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