Micro Focus ALM Quality Center Review

It facilitates integration with automation tools and provides a centralized location for the testing life-cycle, giving traceability and visibility to all members and stakeholders of projects.

What is most valuable?

  • Test Plan
  • Test Lab
  • Defects
  • Requirements
  • Dashboard - Reports

How has it helped my organization?

  • Improved the work quality
  • Centralized location for the testing life-cycle
  • Traceability and visibility to all the members and stakeholders of projects
  • Standardization of test cases
  • Test case execution and validation
  • Ease of integration with automation tools like QTP, LoadRunner, SOATest etc.

What needs improvement?

The performance of this product is really poor, and there is no dashboard (reports) for the groups or users on the home page. Also, instead of one database, there are separate ones for each project.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

If you add any custom workflow (scripting), then in the long run there will be a deviation in application performance.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent, but they don't support scripting unless it's in your PO.

Which solution did I use previously and why did I switch?

We used JIRA. Its is also a good tool for defect tracking, but due to the lack of test and requirements management in JIRA, we have moved to ALM.

How was the initial setup?

Straightforward. I've gone through the installation admin, and followed the same steps and it was fine.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

It's a bit costlier when compared to other tools on the market, and you have to haggle with HP for this product.

Which other solutions did I evaluate?

We also looked at TFS.

What other advice do I have?

Its a good tool for a perfect software development company where release/project roll outs happen on a planned basis. It's not a supportive tool for an agile environment.

Which version of this solution are you currently using?

11.52
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Micro Focus ALM Quality Center reviews from users
...who work at a Financial Services Firm
...at Large Enterprises
...who compared it with Jira
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Highlights
Ability to customize modules, particularly Defect Tracking module on company specific needs
By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation.
We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone.
The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable.
The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements.
Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report.
It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched.
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