Micro Focus ALM Quality Center Review

It's helped us with our testing, both in terms of how to test and the ability to reuse test cases.


What is most valuable?

  • Traceability
  • Ability to reuse test cases
  • Reports

How has it helped my organization?

We now know more about how to test.

What needs improvement?

Import Library - Synchronization problems are often because the ALM interconnection with HP Solution Manager is too fragile.

For how long have I used the solution?

I've been using it for six years.

What was my experience with deployment of the solution?

We had a problem with the consultant.

What do I think about the stability of the solution?

Not really. Our big problem is that our in-house support of Solution Manager is not compatible. It's not a fault with the product.

What do I think about the scalability of the solution?

For migration from v10 to v11, we needed to convert manually each project because the HP consultant, and our project chief, couldn't use ROBOT in Apache.

How are customer service and technical support?

Customer Service:

6/10.

Technical Support:

5/10.

Which solution did I use previously and why did I switch?

MS Excel was our first solution.

What about the implementation team?

We paid for an HP consultant who wasn't experienced. They called everyday about everything to the central development team of HP.

What was our ROI?

It's not so good because some users don't see its real potential because they are afraid they will lose their job.

What other advice do I have?

Keep it simple for an easy beginning, and don't waste time with incompetent people.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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