Micro Focus ALM Quality Center Review

We can customize it to do what we want it to do. I think the biggest challenge with ALM is getting useful data in one place.


What is most valuable?

The most valuable features are ALM's flexibility and performance. We're also able to customize it to do what we want it to do.

How has it helped my organization?

Using it properly is our biggest challenge, as some people use it on the most basic level and others rely on other tools.

What needs improvement?

I think the biggest challenge with ALM is getting useful data in one place. They're scattered in different parts of the solution right now.

It should also allow us to get quicker access to data from the things we're working on.

The overall usability of it could be improved as some things are a bit slow to get used to.

What was my experience with deployment of the solution?

It has deployed just fine for us without issues.

What do I think about the stability of the solution?

It's close to being perfectly stable. We have no problem with instability.

What do I think about the scalability of the solution?

It has scaled easily for us and our needs.

How are customer service and technical support?

Customer Service:

Customer service is generally pretty good.

Technical Support:

Technical support has been pretty good so far. They tend to be fairly quick to respond to us.

Which solution did I use previously and why did I switch?

We're using JIRA alongside ALM, but there wasn't a prior solution to ALM.

How was the initial setup?

Setting it up is not too difficult.

What about the implementation team?

We implemented it ourselves.

Which other solutions did I evaluate?

We constantly keep an eye on competitors, but there's not been anything that we've considered moving to.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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