Micro Focus ALM Quality Center Review

With the BPT module, we can update test cases in less time as would otherwise take to update two or three business components.

What is most valuable?

The Business Process Testing module and approach to testing in QC is its most valuable feature.

How has it helped my organization?

For manual test cases, we need to write test case each time and if any update or CR comes then we need to go to each test case and update, which is very time consuming. But, with BPT we can update it in less time as would otherwise take to update two or three business components. After a refresh, it will automatically update the whole test set, which is over 100 test cases.

What needs improvement?

I would like to see a bit of improvement in its look and feel.

For how long have I used the solution?

We've used it for seven years.

What was my experience with deployment of the solution?

There were issues with the deployment.

What do I think about the stability of the solution?

We had some issues with the stability.

What do I think about the scalability of the solution?

We had some issues with the scalability.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

Earlier I used Mantis, but it was not user friendly and had no functionality apart from defect tracking. But HP QC is defect tracking by default. Test Case Execution tracking and reporting functionality which will serve all purposes for testing processes.

How was the initial setup?

The initial setup was not complex.

What about the implementation team?

We used a vendor team with in-house machines for the implementation.

What other advice do I have?

For testing processes and improvements, I would suggest you use this product. But, if you're looking at cost, then that might be a concern, but no doubt it is the best tool for testing.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarDon Ingerson
ExpertTop 5Consultant

Nice review Gourav. I did have a question. How was the learning curve for QA team members for learning BPT module of QC when your company originally started using BPT?

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Highlights
Ability to customize modules, particularly Defect Tracking module on company specific needs
By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation.
We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone.
The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable.
The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements.
Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report.
It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched.
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