What is most valuable?
This is managed by Tieto, our managed service testing partner. We use ALM as a repository for our automated test scripts. This is only the very beginning of the of our testing and managed testing service journey. The reason we use ALM is it's ability to schedule tests and nightly runs. It creates reports and statistics.
How has it helped my organization?
We are only starting off now. I'm able to present the progress on our work with the test-information initiative. I can keep a close eye on what's going on to monitor the progress and to schedule the test runs.
What needs improvement?
I used Quality Center 5-10 years ago, and I had no issues with it. It is also the de facto industry standard of test management tools. I don’t have enough insight at this point in time. If you ask me in half a year's time, I'm sure I'll have loads more information.
What do I think about the stability of the solution?
We have had no stablity issues so far.
What do I think about the scalability of the solution?
I know for a fact that it's possible to scale it up. We might add another test management tool in-house that's been there for a long time called Rec Test; a Swedish solution.
It’s a very simple test management and requirement tool. But in the long run, ALM will probably support us better, so that is on my radar to keep track of and see how we can implement them better. This will take a lot of training and convincing of end-users.
How is customer service and technical support?
I have not used technical support myself, but Tieto is actually doing that in an effort to improve their own framework and initiate a closer relationship with HPE.
How was the initial setup?
Setup was a very smoothly written, spot-on theater.
Which other solutions did I evaluate?
Not formally, but informally through my own experience. Our use with Rec Test, as well certainly requires more training. It requires a more structured way of working. You really need to set up a good structure, and make sure everyone is following that structure. Otherwise you'll have a mess in no time.