Micro Focus ALM Quality Center Review

Provides A Centralized Means Of Accessing Data, Monitoring Progress, And Creating A Singular View Of Test Status.


What is most valuable?

The test generation ability, coverage reporting, and risk prioritization. From a test and defect management perspective, there are few that can compare for delivery in a traditional/waterfall project).

How has it helped my organization?

For our clients it provides a centralized means of accessing data, monitoring progress, and creating a singular view on the test status within the business. A number have used it to perform comparative analysis to determine the resultant cost saving and benefits achieved as a result of using the application, and determining process improvement.

What needs improvement?

The product could do with more native integration for agile projects, a greatly reduced cost model and closer integration with products that are non-HP.

For how long have I used the solution?

On and off for various customers for 10 years (i.e. going back to when it was Mercury Quality Center).

What do I think about the stability of the solution?

Not normally.

What do I think about the scalability of the solution?

No. This is an enterprise application and scales accordingly.

How are customer service and technical support?

Seven out of 10.

Which solution did I use previously and why did I switch?

We use multiple solutions depending on the needs of our client at the time.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

HPE is constantly updating its licensing to be competitive, but as a whole the pricing for ALM is very high for the local market and, as such, we see a larger adoption overseas.

Which other solutions did I evaluate?

Yes.

What other advice do I have?

Perform the recommended due diligence when adopting any new tool and ensure that the tool adoption correctly addresses the problem being experienced. This is a good tool and if correctly implemented will provide a solution to a number of delivery focused issues within a business.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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