Micro Focus ALM Quality Center Review

​Allows us to have a single source of truth for our test efforts

What is most valuable?

The ability to show end-to-end tractability between requirements, tests, defects, and also reporting.

How has it helped my organization?

Allows us to have a single source of truth for our test efforts.

What needs improvement?

The reporting could be a little more robust.

For how long have I used the solution?

I have used this version since June 2015. However, I have used this product since 1999, when it was Test Director 6.0.

What do I think about the stability of the solution?

Very infrequently.

What do I think about the scalability of the solution?

Not so far, no.

How are customer service and technical support?

A seven out of 10.

Which solution did I use previously and why did I switch?

No. We have used Quality Center/ALM since I joined this organization.

How was the initial setup?

A little complex as it pertains to migrating databases, then manually linking them back up to the file repositories.

What's my experience with pricing, setup cost, and licensing?

In my current role, I don't advise anyone about pricing and licensing for this product.

Which other solutions did I evaluate?

This product was already in-house when I joined my company.

What other advice do I have?

If you go the on-premise route, make sure your system architects and DBAs thoroughly review the installation/upgrade guide. I would also advise establishing a "center of excellence" department which can help build template projects and enforce standards so the users are all using similarly configured projects.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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