Micro Focus ALM Review
It's helped us with our testing, both in terms of how to test and the ability to reuse test cases.


Valuable Features

  • Traceability
  • Ability to reuse test cases
  • Reports

Improvements to My Organization

We now know more about how to test.

Room for Improvement

Import Library - Synchronization problems are often because the ALM interconnection with HP Solution Manager is too fragile.

Use of Solution

I've been using it for six years.

Deployment Issues

We had a problem with the consultant.

Stability Issues

Not really. Our big problem is that our in-house support of Solution Manager is not compatible. It's not a fault with the product.

Scalability Issues

For migration from v10 to v11, we needed to convert manually each project because the HP consultant, and our project chief, couldn't use ROBOT in Apache.

Customer Service and Technical Support

Customer Service:

6/10.

Technical Support:

5/10.

Previous Solutions

MS Excel was our first solution.

Implementation Team

We paid for an HP consultant who wasn't experienced. They called everyday about everything to the central development team of HP.

ROI

It's not so good because some users don't see its real potential because they are afraid they will lose their job.

Other Advice

Keep it simple for an easy beginning, and don't waste time with incompetent people.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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