Micro Focus ALM Quality Center Review

We're able to integrate it with SAP Solution Manager and it provides transparency for test execution and tracking.


What is most valuable?

  • Test Management
  • Tracking
  • Integration with SAP Solution Manager

How has it helped my organization?

The processes of both test execution and test tracking have become more transparent.

We use it for big SAP implementations, which provides ROI after the first project.

What needs improvement?

More flexible reporting would be good.

For how long have I used the solution?

I've used it for one-and-a-half years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

The support is good, however their response time could be improved.

Which solution did I use previously and why did I switch?

No solution was previously in place.

How was the initial setup?

It was straightforward.

What about the implementation team?

A vendor was used for support during the implementation, but we had internal knowledge as well.

What was our ROI?

The implementation ROI highly depends on the size of the project the tool will be used for in the future. For big SAP implementations, ROI will be gained after the first project.

Which other solutions did I evaluate?

SAP Solution Manager TAO was considered as we are using that tool for Application Lifecycle Management.

But due to the integration possibilities with HP ALM and SAP Solution Manager, HP ALM was the choice we made.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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