Micro Focus ALM Review

We can customize it to do what we want it to do. I think the biggest challenge with ALM is getting useful data in one place.


Valuable Features

The most valuable features are ALM's flexibility and performance. We're also able to customize it to do what we want it to do.

Improvements to My Organization

Using it properly is our biggest challenge, as some people use it on the most basic level and others rely on other tools.

Room for Improvement

I think the biggest challenge with ALM is getting useful data in one place. They're scattered in different parts of the solution right now.

It should also allow us to get quicker access to data from the things we're working on.

The overall usability of it could be improved as some things are a bit slow to get used to.

Deployment Issues

It has deployed just fine for us without issues.

Stability Issues

It's close to being perfectly stable. We have no problem with instability.

Scalability Issues

It has scaled easily for us and our needs.

Customer Service and Technical Support

Customer Service:

Customer service is generally pretty good.

Technical Support:

Technical support has been pretty good so far. They tend to be fairly quick to respond to us.

Previous Solutions

We're using JIRA alongside ALM, but there wasn't a prior solution to ALM.

Initial Setup

Setting it up is not too difficult.

Implementation Team

We implemented it ourselves.

Other Solutions Considered

We constantly keep an eye on competitors, but there's not been anything that we've considered moving to.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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