Micro Focus ALM Review

We use it to test business requirements through user acceptance testing. Integration into release management is missing.

What is most valuable?

From a testing point of view, it takes us a step closer to automation. Our testing is quite manual at the moment. We can use it from start to finish; from testing business requirements right through user acceptance testing, load testing, and performance testing. That's a positive feature.

How has it helped my organization?

It has dramatically reduced the number of defects that go into production. There have been no serious outages, nor serious problems where we had to do a rollback or anything like that. The transition into production has been very smooth.

What needs improvement?

From a tool point of view, I would like see some integration into release management. That is the biggest pain point at this moment.

For how long have I used the solution?

We bought this solution three years ago.

What do I think about the stability of the solution?

From a performance point of view, stability is very good.

What do I think about the scalability of the solution?

ALM has not directly assisted scalability. I wouldn't say ALM assists with scalability at all.

How is customer service and technical support?

I haven’t used technical support, but my team has. I don't know about their experience with them, but if they were not satisfied, I would have found out about it.

What other advice do I have?

Don’t just focus on the technology and buying it, but rather focus on the processes behind the support of the technology. That was our biggest lesson.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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