Micro Focus ALM Review

Being able to quickly and easily compile executables on Multiple Platforms.

What is most valuable?

Being able to quickly and easily compile executables on multiple platforms.

How has it helped my organization?

Just over 10 years ago, our organization joined the Australian Bill payment scheme, part of the technical requirements involve having to build a COBOL interface to their rules validation program. So we needed to source a COBOL development environment which would allow us to quickly develop and deploy a COBOL interface.

What needs improvement?

None that I can think of from my experience, MicroFocus COBOL does everything we need it to do.

For how long have I used the solution?

More than 10 years

What was my experience with deployment of the solution?

No, we found the support staff at MicroFocus in Australia to be highly knowledgeable and very much of assistance in helping us get our products setup and deployed.

What do I think about the stability of the solution?

None, the product has been absolutely rock-solid.

What do I think about the scalability of the solution?

No, the solution has coped with tens of millions of dollars worth of transactions over the years.

How is customer service and technical support?

Customer Service:

Very high.

Technical Support:

Extremely good.

Which solutions did we use previously?


How was the initial setup?

Yes, setup was fairly straightforward. It needed a little help with regards to the license server on the development platform, but once that was sorted out everything was smooth sailing.

What about the implementation team?

We developed our solution in-house.

What was our ROI?

Substantial, the payment platform is an essential customer service.

What's my experience with pricing, setup cost, and licensing?

We found the pricing to be very reasonable.

Which other solutions did I evaluate?

We did, however MicroFocus stood out with their excellent technical support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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