Micro Focus ALM Review

The most valuable thing is that it handles requirements, tests, and defects in one tool

What is most valuable?

The most valuable thing about the solution is it handles requirements, tests, and defects in one tool.

How has it helped my organization?

Most departments and some of our third-party vendors have access, so HPE ALM can be the single source of truth for what we are doing and how things are going.

What needs improvement?

How they organize content could be improved greatly in an out-of-box way, at least as a possibility for the users. The simplistic folder capability for reqs/tests doesn’t lead the users to a very productive method of test management.

It would be better to have suggested methods such as storing by subject/feature/functional area and to lead users into organizing this way. Then you wouldn’t run into the need to move things around in folders when release schedules/versions change.

Also, the style by which you document your regression tests is more automatic since you stop copying tests to a new folder for each release.

For how long have I used the solution?

We have used this solution for two years.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

How is customer service and technical support?

The level of technical support is very good.

Which solutions did we use previously?

I’ve been around a while and designed a few test management and automation solutions while I was with Motorola. I think our solutions were better, but of course, we had to spend a lot of resources on their creation.

How was the initial setup?

The initial setup was straightforward, as I’m new to US Cellular and the tool/processes were in place when I got here. We are making some changes to drive improvement, but we are also analyzing how to go agile which isn’t easy.

What's my experience with pricing, setup cost, and licensing?

I think HPE tools are too expensive, but dumping them for shareware tools, like JIRA, Selenium, etc., is also very dangerous and is not a silver bullet.

What other advice do I have?

It’s too expensive for most organizations compared to some other tools on the market. I’d look at QASymphony, Borland, and of course IBM, before committing to any of them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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