Micro Focus ALM Review

Customization is the most valuable feature. Other products don't have such a flexible tool.


What is most valuable?

Customization is the most valuable feature. I don’t see other products with such a huge and detailed customization feature.

What needs improvement?

The Web UI and the Administration Page need to improve. These are not issues, but areas to improve.

Web UI: In some version (I don’t remember exactly the version number, unfortunately), Web UI was introduced with limited functionalities but it was cool in my opinion. Web UI has a lot of advantages and the main advantage is that the customer doesn’t have to install a big thick client on his machine. Web UI is faster, lightweight and easy to configure compared to the on-premise installation. But for some reason, this functionality (all Web UI) was removed in the next release.

Administration Page: It doesn’t have any issues. The main idea here is that it was written using old technologies and it would be great to improve/rewrite it using modern technologies. It doesn’t have an impact on the customer, it is more for developers who should support this area.

For how long have I used the solution?

I have used this solution for five and a half years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

Technical support is very good.

Which solutions did we use previously?

Previously, I have used Redmine and JIRA. Switching to HPE ALM was not my decision, I changed my job.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Just want to advise to use ALM SaaS in case you don’t want to use ALM all your life. It is cheaper and provides you with all the ALM features but for some period of time. Also, you don’t need to install it manually, the entire environment is already installed.

What other advice do I have?

As an advise for developers who will develop such applications I would like to say - always try to support the area in an actual state, i.e., by using modern ideas/technologies if possible. Also, listen to the customer's needs, have flexible customization tools and do not forget about performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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