Micro Focus Data Protector Review

The biggest improvement to our organization is the Restore function which helps us find lost files. The GUI could use improvement.


What is most valuable?

I've used the product for a long time and am very familiar with all its features.

How has it helped my organization?

The Restore function helps us find lost files.

What needs improvement?

  • The operation is not so friendly for new users.
  • The GUI could also use improvement.

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

Yes, client install is an issue for IT guys.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

I've only used Data Protector.

How was the initial setup?

The first setup was complex.

What about the implementation team?

I implemented it myself.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is rarely bad for the end user.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Read the user manual carefully, and find HP support to help you.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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