Micro Focus Data Protector Review

It helps us with ISO 9001 statement forms, although the GUI should be made easier to administrate.


What is most valuable?

Cell manager and single drive for Windows/Linux.

How has it helped my organization?

It helps us with ISO 9001 statement norms.

What needs improvement?

The GUI needs to be easier to administrate.

Also, it should have better access to more materials to help understanding the product (like the different between INCR, & INCR1, etc. and how it works).

For how long have I used the solution?

Around one year.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent, but doesn't have my native language (Portuguese).

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was a little complex for everything, because it's the data-protector concept.

What about the implementation team?

I implemented it myself.

What was our ROI?

High! For our data there is no price.

What's my experience with pricing, setup cost, and licensing?

It's a very good choice, but requires a specialized professional.

Which other solutions did I evaluate?

Yes. A free one, Cobian and Symantec Backup Exec.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're a partner.
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