Micro Focus Data Protector Review

It's pretty stable, but when it does fail, we can quickly reset the internal database.


What is most valuable?

For us, disaster recovery is the most valuable feature.

How has it helped my organization?

We do not use the product within our own organization’s backup solution.

What needs improvement?

The Disk Agent feature is pretty basic, for instance, with the included wildcards.

For how long have I used the solution?

I've used it for more than five years.

What was my experience with deployment of the solution?

Upgrades can lead to issues with the internal database.

What do I think about the stability of the solution?

Data Protector is pretty stable, but when it does fail, we can quickly reset the internal database.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I haven't contacted customer service.

Technical Support:

High. The last upgrade caused issues, but due to their support, we didn't need to roll back.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's straightforward.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

It wasn't chosen, but mandatory for the specific customer.

What other advice do I have?

Look to other products before buying, if you require complex backup solutions.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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