Micro Focus Data Protector Review

It has helped out our backup services requirement for retentions, though the web interface needs improvement.


Valuable Features:

The database it provides is the most valuable feature for us.

Improvements to My Organization:

It has helped out our backup services requirement for retentions.

Room for Improvement:

It would be great if the software could help with optimizing the device. Also, the web interface needs improvement.

Use of Solution:

We have used this product for around six years, I think, possibly more.

Deployment Issues:

No issues as the installer detected it quickly.

Stability Issues:

The Data Protector software service shuts down randomly sometimes.

Scalability Issues:

7-8/10

Customer Service:

7-8/10

Previous Solutions:

We had the previous version, and since our service was growing, we needed an extra. So we got this one.

Initial Setup:

It was straightforward.

Implementation Team:

We did it in-house.

ROI:

The ROI is basically just the fact that it is cheaper than the price for hard drive per gigabyte, and it's easier to store and organize.

Other Solutions Considered:

We also looked at options from IBM, since they have become a lot cheaper and easier to use.

Other Advice:

Check if you actually need a tape library this big.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an HP reseller.
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