Micro Focus Data Protector Review

It provides us with Sharepoint item-level restore and assurances that the backup procedure is actually working. I'd like to see an updated GUI in the next release.

What is most valuable?

The most valuable features include Sharepoint item-level restore and integration with the vSphere hypervisor.

How has it helped my organization?

It provides us with more assurances that the backup procedure is actually working.

What needs improvement?

The user interface as the GUI is out-of-date and should be updated in the next release.

For how long have I used the solution?

I've used it for four or five years.

What was my experience with deployment of the solution?

We had some issues with the Exchange agent, but this was resolved with HP support.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

No issues encountered.

Technical Support:

Tech support varies a bit depending on who takes the call. Generally speaking, it’s at a professional level.

Which solution did I use previously and why did I switch?

We previously used CA Arcserve.

How was the initial setup?

The product is somewhat complex because of container object permission inheritance. Compared to a “normal” Windows software, it was a bit more complicated.

What about the implementation team?

Implementation was done by a value added reseller (VAR) and their level of expertise was adequate.

What's my experience with pricing, setup cost, and licensing?

In theory, the pricing structure is quite simple: just pick what you need. But the price tag might be a little on the high side.

Which other solutions did I evaluate?

We also evaluated Symantec Backup Exec.

What other advice do I have?

Get a professional to do the initial configuration and, after that, you can continue on your own.

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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