Micro Focus Data Protector Review

It provides us with Sharepoint item-level restore and assurances that the backup procedure is actually working. I'd like to see an updated GUI in the next release.


Valuable Features

The most valuable features include Sharepoint item-level restore and integration with the vSphere hypervisor.

Improvements to My Organization

It provides us with more assurances that the backup procedure is actually working.

Room for Improvement

The user interface as the GUI is out-of-date and should be updated in the next release.

Use of Solution

I've used it for four or five years.

Deployment Issues

We had some issues with the Exchange agent, but this was resolved with HP support.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

No issues encountered.

Technical Support:

Tech support varies a bit depending on who takes the call. Generally speaking, it’s at a professional level.

Previous Solutions

We previously used CA Arcserve.

Initial Setup

The product is somewhat complex because of container object permission inheritance. Compared to a “normal” Windows software, it was a bit more complicated.

Implementation Team

Implementation was done by a value added reseller (VAR) and their level of expertise was adequate.

Pricing, Setup Cost and Licensing

In theory, the pricing structure is quite simple: just pick what you need. But the price tag might be a little on the high side.

Other Solutions Considered

We also evaluated Symantec Backup Exec.

Other Advice

Get a professional to do the initial configuration and, after that, you can continue on your own.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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