The most valuable features include Sharepoint item-level restore and integration with the vSphere hypervisor.
Micro Focus Data Protector ReviewIt provides us with Sharepoint item-level restore and assurances that the backup procedure is actually working. I'd like to see an updated GUI in the next release.
Valuable Features
Improvements to My Organization
It provides us with more assurances that the backup procedure is actually working.
Room for Improvement
The user interface as the GUI is out-of-date and should be updated in the next release.
Use of Solution
I've used it for four or five years.
Deployment Issues
We had some issues with the Exchange agent, but this was resolved with HP support.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
No issues encountered.
Technical Support:Tech support varies a bit depending on who takes the call. Generally speaking, it’s at a professional level.
Previous Solutions
We previously used CA Arcserve.
Initial Setup
The product is somewhat complex because of container object permission inheritance. Compared to a “normal” Windows software, it was a bit more complicated.
Implementation Team
Implementation was done by a value added reseller (VAR) and their level of expertise was adequate.
Pricing, Setup Cost and Licensing
In theory, the pricing structure is quite simple: just pick what you need. But the price tag might be a little on the high side.
Other Solutions Considered
We also evaluated Symantec Backup Exec.
Other Advice
Get a professional to do the initial configuration and, after that, you can continue on your own.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Dec 05 2015
Author
it_user342660
Real User
Senior Systems Specialist at a financial services firm with 501-1,000 employees
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