Micro Focus Data Protector Review

Good solution for backup and recovery.

Improvements to My Organization

This is our only backup product and we've used it since the beginning because HP was a partner of our organization.

Room for Improvement

It seems to me that HP is not focused in their backup and recovery division. They're going to release other products which integrates with Data Protector and which use special licenses for functions that Data Protector already can do. I wish they'd focus on one product that does everything, and that product should be Data Protector.

One particular improvement I'd like to see with Data Protector is the user management. A user in a group is limited to only some rules without rights to do more backup and recovery functions.

Deployment Issues

We've had no issues deploying it.

Stability Issues

Data Protector is absolutely stable for us. We have no issues with instability.

Scalability Issues

We only have one terminal shelf so we have only one data center, but they are all backed up, so scalability works just fine. We don't really have a large environment to manage.

Customer Service and Technical Support

I think their support is OK, but not very good. The problem is that Data Protector is spread across so many hardware and software combinations that its development can't keep pace with all the changes in heterogeneous environments. So we have issues with IBM DB2 databases. The integration with Data Protector was old and unstable.

The release cycle for Data Protector was way too fast for customers, going from 7 to 8 to 9. When we had issues, they instructed us to upgrade to version 9, and then we had two or three more problems. We could never fix every problems because new ones kept coming up.

It's been better in the last year, however, because version 9 seems to be stable with some patches.

Other Advice

It's a very good product for backup and recovery. You should do the trial for 30 or 60 days and implement it on Linux or Windows, but not UNIX

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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