Micro Focus Data Protector Review

The integration with MaxDB and MS SQL gave us problems as it is never working the way we expect.

What is most valuable?

This is the most difficult difficult question to answer because in order to get certain things done, we need to go to v9 or to a product like Unitrends or Arcserve.

How has it helped my organization?

As time goes on, it actually becomes a handicap. It requires too much storage and there are holes where backups should be.

What needs improvement?

Reporting is definitely an area for improvement, as well as scheduling and the way that pools are created and grouped. Some of these are fixed in v9.

For how long have I used the solution?

We've used it for approximately eight years. We came from version 6.1 and upgraded to 7.xx.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

The integration with MaxDB and MS SQL gave us problems as it is never working the way we expect. As they are certified, we expected it to work flawlessly, but it didn't.

What do I think about the scalability of the solution?

There have been no issues with scaling it.

How are customer service and technical support?

Once a solution is provided, it works and is OK, but it takes ages to get to that point, mainly due to the fact that we need to supply a lot of data from within a small pipeline, which doesn't always work. I have to admit that now that the new website is up and running, it is better than it was.

Which solution did I use previously and why did I switch?

No, but we are actively looking for a solution that will put us in the next century. Personally, I believe that v9 combined with dedupe and 3PAR would be a good solution, but it still can't compete with the appliance from Unitrends with backup, storage and deduplication all-in-one.

How was the initial setup?

Reading the manual and following instructions will result in a working version.

Which other solutions did I evaluate?

We are now actively testing SEP Sesam, Unitrends and Arcserve as we need a complete solution for our backups in the Netherlands and Slovakia in real-time.

What other advice do I have?

Test everything at least twice. Don't listen to others but do the actual tests, even the absurd ones like "suppose I lost my entire backup solution in a fire, let's start from scratch and try to get everything back from tapes and or disks and or remote replica."

I realize that v7 is almost out of support and we are looking to either upgrade or go for a different solution. In my experience with the sales and technical sales from HP, they have no fitting answer for our current solution unless we pay a lot of money for an assessment which will not guarantee anything. So if HP wants to improve their products, then being clearer about their product as a whole it would help. It took me weeks to find out what I could do with HP 3PAR and backups. From my point of view, they need fewer products and more integrated ones, especially backup and storage which are one and the same.

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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