Micro Focus Data Protector Review

As an ecosystem, it was quite smooth and easy.


What is most valuable?

Originally, the benefit from Data Protector was that it fitted in because we buy HPE storage. So as an ecosystem, it was quite easy and smooth.

Although the ecosystem is good, development of Data Protector isn’t as fast as other products.

What needs improvement?

Actually, we're moving away from Data Protector due to lack of support on newer operating systems and latest products. For example, it takes time to support new products such as Windows 2016. Since we want to move faster, we're moving towards Tivoli Storage Manager. The reason being our infrastructure partner is IBM.

Improvements should be brought about in regards to the support for VMware. There is limited support for VMware, but it's not as good as other products.

What do I think about the scalability of the solution?

We're running quite old versions. We're now running unsupported versions.

However, when it was relevant for this kind of work, the product was fairly stable.

How is customer service and technical support?

The technical support was pretty good from HPE; better than usual. They're not bad.

It was more on the development side and that is why we are moving away.

Which solutions did we use previously?

We have not used any other solution and started off with Data Protector. Our company started using Data Protector from day one, as it was a free solution.

Which other solutions did I evaluate?

It was very much cross-platform. We run H-DOX, Solaris, Windows and Linux and it fit in.

Originally, we did have a vendor shortlist. We were looking at NetBackup, Veritas and similar products. We also looked at IBM and since we use them a lot we decided to go with their solution. That was very easy.

Globally, TSM is a well-known product. It is another old legacy product that has been used for decades.

What other advice do I have?

You need to look at the applications that you're backing up. For integration, it's case by case. The integration piece is the key. As a piece of technology, it's good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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