Micro Focus Data Protector Review

A good, stable solution but it should be more intuitive


What is our primary use case?

We run all of the bank applications on it. 

What is most valuable?

The solution allows us to be able to backup and exchange directly to backup Microsoft Exchange.

What needs improvement?

The solution is not intuitive enough. I think they should work on the user experience and the graphical interface. These can be a lot better.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

I would give the stability a rating of seven out of ten. There are still some improvements to be made in terms of ensuring stability in the product.

What do I think about the scalability of the solution?

Scalability is very good. Right now, we have ten users, including backup administrators, compliance, and audit. The backups run every day.

How are customer service and technical support?

I would rate technical support as six out of ten. They don't respond in a timely manner when you report issues.

How was the initial setup?

The initial setup was complex. It's because it's not user-friendly. I think they can work a lot harder at making the solution more intuitive. Deployment took about two weeks. For deployment and maintenance, we only needed two people.

What about the implementation team?

We used a reseller that helped with the deployment. They were fantastic. I liked them a lot.

What's my experience with pricing, setup cost, and licensing?

For us, the solution is bundled with other HP licenses, so I can't say how much the licensing is exactly. There are no other costs above the standard licensing fee, however.

What other advice do I have?

We are using the on-premises version of the solution.

In terms of advice that I would give to those thinking about using the solution, I'd say this: it's a very good application. It does the job. It can be better, but it does the job. It does everything any basic backup application should do. The interface could be more intuitive and more colorful to help with its ease of use.

I would rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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