The feature I find most valuable is the ability to find performance issues before putting a new application live.
Improvements to My Organization
LoadRunner is the standard choice for performance testing before any critical applications are allowed to go live, preventing any performance issues.
Room for Improvement
LoadRunner is a well-rounded, polished tool – but it does need more improvement when it comes to it application of load, more flexibility mid-test would be nice.
Use of Solution
Customer Service and Technical Support
Customer Service: The Customer Service is good, the sales guys are not overly aggressive to sell, as the product does sell itself.Technical Support: The Technical Support is OK. It’s not as good as the Pre-HP acquisition days at Mercury.
LoadRunner runs an automated install which is quite simple.
LoadRunner was installed in house.
Research your strategic requirements. Think long term, it WILL work out cheaper. LoadRunner is not a tactical solution.