Improvements to My Organization
LoadRunner helped identify bottlenecks during the testing phase in several instances especially before launch of major projects.
Use of Solution
The load generators make use of all available NIC to send traffic. Some NICs on a machine were not configured for external access, hence causing http requests to fail.
Occasionally it crashed when it had to crunch large amounts of data.
Customer Service and Technical Support
Customer Service: Very poorTechnical Support: Strictly ok