Micro Focus OpenView [EOL] Review

It provides timely enterprise service requirements but deployment needs improvement.

Valuable Features

A single pane of glass (one GUI to monitor health of the entire enterprise) is the holy grail of enterprise monitoring and management and HP Operations excellently provides that for applications, systems and networks.

Improvements to My Organization

I have seen these products implemented successfully in more than 30 companies to provide timely enterprise service requirements that minimize or prevent system down time.

Use of Solution

I have provided architectural, development and implementation services for these HP BTO (OpenView) products for more than 18 years.

Deployment Issues

The products are not plug and play even though HP has improved implementation over the years. Deployment for a product that touches every server in the enterprise is inherently complicated.

Stability Issues

Given the usual size and breadth of the products I have seen very little instability.

Scalability Issues

Given knowledgeable implementation assistance the products scale very well.

Customer Service and Technical Support

Customer Service:

Once you get to the proper level of customer service, problem solution goes well, but that process is not fast.

Technical Support:

Technical support is mature technically, but can be slow.

Previous Solutions

I have used this product since the beginning.

Initial Setup

Initial setup is complex and needs assistance from knowledgeable consultants.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
author avatarRavi Suvvari

Very valuable inputs regarding HP open View Review ED; Thank you for sharing Ravi Suvvari

Sign Up with Email