Micro Focus OpenView [EOL] Review

It provides timely enterprise service requirements but deployment needs improvement.


What is most valuable?

A single pane of glass (one GUI to monitor health of the entire enterprise) is the holy grail of enterprise monitoring and management and HP Operations excellently provides that for applications, systems and networks.

How has it helped my organization?

I have seen these products implemented successfully in more than 30 companies to provide timely enterprise service requirements that minimize or prevent system down time.

For how long have I used the solution?

I have provided architectural, development and implementation services for these HP BTO (OpenView) products for more than 18 years.

What was my experience with deployment of the solution?

The products are not plug and play even though HP has improved implementation over the years. Deployment for a product that touches every server in the enterprise is inherently complicated.

What do I think about the stability of the solution?

Given the usual size and breadth of the products I have seen very little instability.

What do I think about the scalability of the solution?

Given knowledgeable implementation assistance the products scale very well.

How are customer service and technical support?

Customer Service:

Once you get to the proper level of customer service, problem solution goes well, but that process is not fast.

Technical Support:

Technical support is mature technically, but can be slow.

Which solution did I use previously and why did I switch?

I have used this product since the beginning.

How was the initial setup?

Initial setup is complex and needs assistance from knowledgeable consultants.

Which version of this solution are you currently using?

HP Operations for Linux (& Windows) Version 9.X and HP Network Node Manager Version 9.X & 10.X
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarRavi Suvvari
Top 5LeaderboardReal User

Very valuable inputs regarding HP open View Review ED; Thank you for sharing Ravi Suvvari