Micro Focus OpenView [EOL] Review

Provides proactivity to prevent mission-critical problems


What is our primary use case?

  • Application logs
  • Oracle/SQL-based systems monitoring

What is most valuable?

Application log monitoring.

How has it helped my organization?

It minimizes the duration of outages and gives specific alerts to localize the problem (log monitoring). It provides proactivity to prevent mission-critical problems.

What needs improvement?

  • Correlation
  • Suppression methods
  • Management console, especially the GUI, could be enhanced.

For how long have I used the solution?

Nearly 13 years.

What was my experience with deployment of the solution?

We do not experience any serious issues.

What do I think about the stability of the solution?

We do not experience any serious problems with stability.

What do I think about the scalability of the solution?

We do not have any serious problems with scalability.

How is customer service and technical support?

An eight out of 10.

Which solutions did we use previously?

No.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team whose expertise was about an eight out of 10.

What was our ROI?

We have been using for a long period, therefore we do not have a recent ROI calculation.

What's my experience with pricing, setup cost, and licensing?

It is a bit expensive, but the benefit of this product compensates for its price.

Which other solutions did I evaluate?

SCOM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
William LinnConsultant

Having used many solutions including SCOM, I agree it works well with Windows systems, but I don’t think that *NIX Administrators or Network Administrators find it as user friendly as other monitoring solutions, aka Nagio, Big Brother, Solar Winds, while it has improved, it still uses custom MSSQL database while others can use many different types of database solutions like Oracle or open source databases like Postgres. With companies increasingly looking down the path of open source products, it is limited in that area.

05 March 18
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