Micro Focus Operations Manager Review

Ease monitoring from a single dashboard, but the setup process is complex


What is our primary use case?

My primary use is the consolidation of monitoring tools and dashboards.

What is most valuable?

The most valuable feature is that everything can be consolidated into one dashboard.

What needs improvement?

The service takes a very long time to start and it requires a lot of resources. A huge amount of memory is required.

The setup process should be simplified and faster to complete.

For how long have I used the solution?

I have been using Micro Focus Operations Manager for 15 years.

What do I think about the stability of the solution?

I have experienced no issues with stability.

What do I think about the scalability of the solution?

I have not needed to scale this solution. We have fewer than 100 users and we do not plan on increasing our usage right now.

How are customer service and technical support?

I have not needed to contact technical support within the past year.

My team has been in contact with the local Micro Focus partner and my understanding is that the local partner's skills could use some improvement.

Which solution did I use previously and why did I switch?

We are using another similar tool in the company, but it is not in my department.

How was the initial setup?

It took approximately one week to complete the installation and setup. I would say that the setup process is painful.

What about the implementation team?

I implemented and deployed this solution myself.

What's my experience with pricing, setup cost, and licensing?

I don't remember exactly how much it costs but I know that it's affordable.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

6.0.10
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More Micro Focus Operations Manager reviews from users
...who work at a Financial Services Firm
...who compared it with DX Spectrum
Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: July 2021.
523,230 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest