Micro Focus Voltage SiteScope Review

It's lightweight, and able to address gaps in our other monitoring tools.


How has it helped my organization?

Quicker time to meet the requirements of our customer. Because it's agentless as opposed to install and manage agents, we're just focused on what monitors we need and getting those deployed.

What is most valuable?

It's lightweight, and its ability to address numerous gaps in our other monitoring tools. It's a very flexible product so you can run a script out of it, even straight out of the box. Unlike other tools, you can write a script, run it, and integrate it. It's another monitoring tool and also gives the customers, on demand, the ability to pull or have the monitors go out and interrogate the system and validate the health of the system on demand.

What needs improvement?

More out of the box Cloud integration and capabilities. Currently there's one for Amazon. There's numerous other platforms like, MS Office 365, Exchange or IBM. I haven't seen one for HPE. Those capabilities are solutions to where they're just ready to go.

What do I think about the stability of the solution?

We have had no issues with the stability.

How are customer service and technical support?

I have not personally used it so I can't speak to it. My own experiences with most of them is that they're OK. They're probably above or below average.

Which solution did I use previously and why did I switch?

We went away from SiteScope many years ago and came back because of its simplicity. In the interim we switched to some of the IBM product lines. SiteScope is very intuitive and we've been able to accomplish what we want very quickly and efficiently compared to IBM.

How was the initial setup?

From my perspective right now, it seems fairly simple or straightforward. Most of it we had up and running in a couple hours. We spent more time trying to fulfill our own requirements. The only gap or complexity we've added is around provisioning of monitors because we're driving it from an automated service catalog.

What other advice do I have?

Don't over think it, it's a simple tool.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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