Microsoft 365 Business Review

A stable and scalable solution for office productivity, conferencing, and email capabilities


What is our primary use case?

We use its email capabilities, calendars, and office productivity applications. We use it on the main platform, and we are using its latest version.

What is most valuable?

Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams.

What needs improvement?

Its pricing plan should be better.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable and flexible. We have approximately 110 users.

How are customer service and technical support?

We haven't contacted them yet. We haven't had any technical issues so far.

Which solution did I use previously and why did I switch?

We started with Office 365. We've always been with Microsoft.

How was the initial setup?

Its installation was easy. It took us a day.

What about the implementation team?

We did it on our own. We had three people for its installation.

What's my experience with pricing, setup cost, and licensing?

It is expensive, and its price can be better.

What other advice do I have?

I would recommend this solution to other users because Microsoft is experienced in the business world. They're more competent in business processes as compared to other vendors, who are more consumer-based rather than business-functionalities-based. We plan to keep using this solution. We trust our future with Microsoft 365.

I would rate Microsoft 365 Business an eight out of ten. I'm satisfied with this solution.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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