Microsoft 365 Business Review

Integrates well, easy to use, and a good user experience that promotes collaboration


What is our primary use case?

We use this solution to stay connected, to share documents in a secure way.

What is most valuable?

We like anything that enables collaboration. Working on documents in parallel meetings, and online meetings.

Compared with others, it has better integration, easier to use, and a better experience.

What needs improvement?

The cost estimation can be difficult.

For how long have I used the solution?

I have been using Microsoft 365 Business for two years.

We are using the latest version.

What do I think about the stability of the solution?

In the two years that we have been using this solution, it has been very stable.

What do I think about the scalability of the solution?

It's a scalable solution.

We have 200 users in our organization.

We plan to continue using this product. Also, part of our company is working in Google. We are planning to move from Google to Microsoft.

How are customer service and technical support?

Personally, I have not used technical support, but I have not heard any complaints from my colleagues.

Which solution did I use previously and why did I switch?

We have only tested Microsoft and Google, two years ago.

We use Jira for project management.

We have also been using older versions of Microsoft.

How was the initial setup?

The initial setup is straightforward.

It only takes a matter of minutes to deploy.

What about the implementation team?

We completed the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

It's pretty difficult to make a cost estimation, in cases where we need additional features.

It might be out of the budget, and sometimes the extra price can surprise you.

I think predictability in terms of costs.

Overall it could be cheaper, as many times the additional features cost a lot and we are thinking twice about using them.

What other advice do I have?

It is very stable, even during the period when everyone was working from home. I would recommend this solution to others. We got great value out of it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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