Microsoft 365 Business Review

Allows our team to work together regardless of location

What is our primary use case?

We mainly use this solution for video conferencing on Microsoft Teams. We also use SharePoint quite a bit — for email. 

Within our organization, there are roughly 1,350 employees using this solution. Currently, we have a team of four technical engineers that take care of all maintenance-related issues. 

What is most valuable?

I appreciate the mobility of this solution. We started using it due to the pandemic. Once COVID-19 hit, we began working from home. 

What needs improvement?

I suppose it could be more secure; every solution could be more secure.

For how long have I used the solution?

We just migrated over to Microsoft 365 Business last year. 

What do I think about the scalability of the solution?

This solution is very scalable. 

How are customer service and technical support?

We are very satisfied with the technical support. 

How was the initial setup?

The installation was very straightforward. All that was required was a one-time installation. It took roughly one month to get everyone up and running.

What about the implementation team?

We installed this solution on our own, although, Microsoft technical support helped. 

What's my experience with pricing, setup cost, and licensing?

The licenses could be cheaper. Right now, we're on a yearly subscription. 

What other advice do I have?

I would absolutely recommend this solution to others. Overall, on a scale from one to ten, I would give it a rating of nine. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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