Microsoft 365 Business Review

Provides excellent interoperability and ease of integration

What is our primary use case?

Our primary use case is for collaboration and integration communication. We use extended pipeline, SharePoint and emailing. It's really all about the connectivity of communication, sharing documents and things like that. We are customers of Microsoft. 

What is most valuable?

The most valuable features of the product are the interoperability and ease of integration. I appreciate that there is a lot of documentation available for this solution. 

What needs improvement?

This product could be improved by adding certain drawing tool capabilities. It still uses the  Visio drawing tool which is not that great, and it's time for an upgrade. The drawing tool should be more collaborative to work across teams. 

I also think overall stability of MS products could be improved.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the scalability of the solution?

I don't see any issues with scalability, it's very good. 

How was the initial setup?

The initial setup is quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

Microsoft does not come cheap, but I don't have anything to compare it to and it's a good product.

What other advice do I have?

It's preferable to use the version that has the premium features, the advanced features, because they really have the punch in terms of capabilities. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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