Microsoft Azure API Management Review

It offers API gateway features and AD integration. An IaaS option should also be offered.


What is most valuable?

  • API gateway features
  • AD integration
  • Access management capabilities
  • Usage plans
  • Quotas for APIs, etc.

How has it helped my organization?

It is a simple and effective way to enable micro-services architecture. The Standard Tier is cost effective.

What needs improvement?

  • An IaaS option is needed. The SaaS option limited our requirement, as we wanted more control on our data, and integration with our virtual LAN. Integration with our VLAN was possible only with the premium version and expensive gateway controllers.
  • PCI compliance

For how long have I used the solution?

I evaluated it for one month.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 7/10.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. However, I evaluated other API gateways and shortlisted ForgeRock - OpenAM/OpenIG, because it has an IaaS option.

How was the initial setup?

Initial setup was fairly straightforward; excellent documentation.

What's my experience with pricing, setup cost, and licensing?

The Standard Tier is cost effective.

Which other solutions did I evaluate?

Before choosing this product, I evaluated NGINX, Apigee, and ForgeRock (OpenAM/OpenIG).

What other advice do I have?

Code impact: Required services to import Swagger library.

Being SaaS, if you are running services on IaaS, communication between APIM and your services will be through the public internet (if that’s a cause of concern).

APIM was available in classic mode only (as of April 2016). Our infrastructure was ARM. Connectivity was complex and expensive.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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