What is our primary use case?
We have our application on Azure and it does a REST call through the App Service, which in turn connects to our on-premises database.
We are using Tomcat and Java in conjunction with this service.
This product is user-friendly and the customization is good.
How has it helped my organization?
We wanted an application that we can use on the cloud to expose services outside of our premises. Azure provides a good platform and the integration is very strong, as well as scalable. You don't have to worry about procuring a server or maintaining it. You simply write the code, deploy it, and Azure takes care of the scaling and everything else.
What is most valuable?
There are a lot of features, such as scaling up and scaling down.
Debugging using Application Insights is a valuable feature.
What needs improvement?
Initially, there were some rare instances when the server went down because it was deployed on Linux. There are some features that are not available on the Linux-based deployment, yet are available on Windows. This is something that I think Microsoft has now caught up.
For how long have I used the solution?
I have been using the Azure App Service for the past year.
What do I think about the stability of the solution?
We haven't had any issues with respect to stability.
What do I think about the scalability of the solution?
It scales very well and in the case of our environment, it is good. We have approximately 20,000 people who are using the application.
How are customer service and technical support?
The technical support is fantastic. We have calls with Microsoft every couple of weeks and they have been very helpful in giving us insights.
Which solution did I use previously and why did I switch?
We were using Oracle prior to Azure, but that was on-premises. When we made the transition to the cloud, the company opted for Azure.
How was the initial setup?
The initial setup is simple.
What's my experience with pricing, setup cost, and licensing?
We have no complaints about the pricing.
What other advice do I have?
Everything looks good and we are happy with this product. It seems to have everything that we need and I haven't seen any limitations. My advice to anybody who is looking at it is that it's a good platform to start building your integrations.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?