I haven't reached out directly to the technical support team. It is not exactly the role that I play. It comes down to the technical team, the tech leads, to reach out to the support team. Overall support is quite good. It just depends on the seasonality part of the request as well. During the peak seasons, during Christmas or Black Friday and all that, sometimes you receive a delay in response. In general, it is quite good. There are no major hiccups there. We sometimes learn the nature of the problem is something where we need to have a couple of follow-ups with them to make them completely understand what challenges are that we are facing. Support is a bit varied. There's no standardization in terms of service. There is quite a bit of variance depending on each. I'd like it if they could become more standardized.
