Microsoft Azure DevOps Review

A comprehensive, easy-to-use, stable, and well-integrated solution that does everything in the development life cycle


What is our primary use case?

It is used for development and life cycle management within the company. We use the SaaS version. It is called Azure DevOps services.

How has it helped my organization?

It has absolutely improved the way our organization functions from a development lifecycle point of view. It has enabled teams to be more Agile and flexible.

What is most valuable?

All features are good. Pipelines module is comprehensive, Boards and Artifacts modules are also really extensive.

It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It has a easy to use UI. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated.

What needs improvement?

The administrative capabilities of the tool need a huge improvement. Its Wiki and Reporting functions also need a lot of improvement. Their support can also be better.

For how long have I used the solution?

I have been using it ever since it was created in 2012

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable because it is on the cloud. We have a very large user base and they're all IT-related. The users are engineers, product managers, and management. It is the entire IT organization.

How are customer service and technical support?

We use their technical support a lot. We have internal support, but we will also reach out to Microsoft to resolve problems. Their support is very good, but there is always room for improvement. It depends on the subject area. Sometimes, they have people who are not as well versed as others.

Which solution did I use previously and why did I switch?

We've been pretty much on the Microsoft products. We used to use Team Foundation Server, which was a Microsoft product. Before that, it used to be Visual Source Safe. We also used to be on PVCS, SVN and CVS.

How was the initial setup?

Being a SaaS solution, there is no setup.

What about the implementation team?

It was implemented in-house as we have a high level of in-house expertise in the ALM space.

What's my experience with pricing, setup cost, and licensing?

This area is very different for each and every organization and I would recommend that they research cost and pricing for their situation.

Which other solutions did I evaluate?

No, we did not evaluate any other options since we are heavily tied to the Microsoft stack. However over time, we have adopted other platforms (Java, Node, Python and others) since Azure DevOps is cross platform compatible with Linux, Windows, iOS and Andriod.

What other advice do I have?

If you're looking for a cross-platform solution that end-to-end does everything in the development life cycle, this would be a very good solution for you. If you're looking for a more siloed product that is specifically focused on one particular area of the lifecycle, this is definitely still an option, but you should also evaluate other options as well (Atlassian, IBM Rational,  MIcro Focus ALM, GitHub etc) for completeness.

I would rate Microsoft Azure DevOps a solid eight out of ten. It is really good at what it does, but it also has some solid areas of improvement that are needed. Once they have addressed those, it could be hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Which version of this solution are you currently using?

SaaS solution
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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