Microsoft Azure Review

Simple to use, easy to configure, and scalable


What is our primary use case?

I primarily use Microsoft Azure for application development in our development environment.

What is most valuable?

The solution is pretty dynamic.

We prefer that we can configure our environment very quickly. 

We can add some notes if we need to. The testing capabilities are great. We can use the load balancing environment, and we can test a lot of different components from an infrastructure point of view. We can also test different scenarios within the application. 

The solution is very simple to use. It has a lot of great practical applications we really appreciate.

What needs improvement?

The licensing model is not ideal. It is not very useful in predicting actual costs. Sometimes we found that we could not accurately predict how much specific products will cost the company in the future. Just now, for example, we want to start using Log Analytics for Office 365, however, we don't know the final price. It's inconvenient for us as we cannot predict the budget and it puts off making a decision. For Microsoft, it's very disadvantagous.

The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure. If you could get something like logical groups of servers outside the mutual servers, it would be an improvement. 

Sometimes we want to start and do a penetration test. If, for example, we're planning new security scanning for our customers. You have to inform Microsoft that you want to start a penetration test. If you have regular scans Microsoft should allow regular scanning, without having to plan and to ask for approval from the Microsoft side every time. When it's meant to be a regular occurrence, it's very inconvenient for us.

What do I think about the stability of the solution?

The stability of the solution is pretty good. It doesn't cause bottlenecks or any other major issues for us. We find it to be reliable.

What do I think about the scalability of the solution?

While we can dynamically add servers according to the user request, it's not profitable for us. Currently, it is possible to scale the solution. It just costs more to do so.

How are customer service and technical support?

We are not so satisfied with technical support right now. Sometimes they cannot help us. We had problems with licensing and with the invoicing and so on and so on. Sometimes it's not very easy to explain the problems, the technical or non-technical, and they can't really assist us effectively.

In one instance, we had an issue with anti-spam on the service. We were trying to figure out why certain emails were being marked as spam. It took far too long to get to the bottom of the cause.

What's my experience with pricing, setup cost, and licensing?

It's hard to gauge what the pricing will be, so It's hard to plan with the solution. The licensing needs to be more transparent and obvious.

What other advice do I have?

We're simply Microsoft customers. We don't have a business relationship with the company.

Overall, I would rate the solution eight out of ten. We're mostly happy with it, although we would prefer if pricing was more transparent.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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