Microsoft Azure Review

Reliable, has easy provisioning, and offers good integration capabilities

What is our primary use case?

We're using the product as an infrastructure as a service. I'm basically using it to host services.

What is most valuable?

The product is very easy to provision. This is one of its most valuable aspects.

The solution offers pretty good integration capabilities at this time.

We've found the pricing to be pretty good so far. It's not too expensive.

The initial setup is very straightforward.

The stability is quite good. It's a reliable product.

We have found the scalability to be very good.

The solution offers very good upgrades and updates regularly.

What needs improvement?

The product can be a bit confusing at times. It's not well laid out. The interface, for example, can be a bit hard to figure out and they seem to be constantly changing things on us.

It's a rather new product and therefore lacks the maturity of other options. There is much they can do to add to it and to improve it. That may likely come with more time.

Up until two or so years ago, they weren't even accepting customer feedback on the solution. They've just started to do so, and they have given users a sense that improvements will be on the way sometime in the future.

Technical support is lacking right now. It needs to be better.

For how long have I used the solution?

We've been using the solution for more than 12 months at this point. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance, overall, has been rather reliable for our organization.

What do I think about the scalability of the solution?

The product has the capability to expand. If a company needs to scale it, it can do so. It's not a problem.

How are customer service and technical support?

Technical support needs to be better. We are not quite satisfied with their level of support. They need to be more responsive to use when we have queries. 

Which solution did I use previously and why did I switch?

We actually use Amazon as well. We did use it before, however, we are also still using it. We use both Azure and Amazon at this time.

How was the initial setup?

We did not find the initial setup to be too complex. It's pretty straightforward. A company should be able to handle the deployment without too many issues.

What's my experience with pricing, setup cost, and licensing?

The pricing is decent. We don't find that they are charging too much. It's pretty fair.

What other advice do I have?

As a cloud deployment, the solution is constantly updating itself, therefore we always have access to the latest release.

We have about 300 to 400 users on it currently. It's a business unit with various users of different job descriptions.

We are planning to increase the usage in the future.

I'm not sure if the company will use this solution for the long term or if they are considering trying something new. That is yet to be determined.

Overall, I would rate the solution at a nine out of ten. We're mostly quite happy with it in general.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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