Microsoft Azure Review

Stable with a good application gateway and helpful technical support

What is our primary use case?

We primarily use the solution as a platform for our applications and security.

What is most valuable?

The application gateway is very good.

We like the WAF feature.

The product has been quite stable.

The scalability potential is very good.

Technical support is very good.

The configuration process is very minimal and happens very quickly.

What needs improvement?

The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration. Just the coverage of the features, for example, could improve. Azure should offer more coverage of the features.

For how long have I used the solution?

I've been using the solution for a couple of years.

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

The solution scales very well. If a company needs to expand it, they can.

We have about 1,000 users on the solution currently.

We do have plans to continue to use the solution and may even increase usage in the future.

How are customer service and technical support?

Technical support has been good overall. They are helpful and responsive. We are satisfied with the level of service we receive.

Which solution did I use previously and why did I switch?

I don't really have experience with other solutions at this time. I typically work with Azure.

How was the initial setup?

There isn't much of an implementation process as the solution is in the cloud.

However, you do need to do some configurations in order to ensure it's set up as you need it to be. This part of the process takes a minimal amount of time.

We have about 60 to 70 people who can handle deployment and maintenance within our organization.

What about the implementation team?

While I could handle the process myself, in our case, we had a network architect handle the configuration process.

What other advice do I have?

I'm a consultant.

As we are using the cloud version of the solution, we are always using the latest version as well. It updates automatically.

I'd recommend the solution to other organizations.

I would rate the solution at a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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