Microsoft Bhold Forefront Identity Manager [EOL] Review

It will improve productivity but I've experienced some deployment issues when integrating to SAP & Oracle ERP solutions.


Valuable Features

  • Portal
  • Group
  • Password Management

Improvements to My Organization

It will improve productivity, reduce the administrative cost & help-desk by automating the identity management tasks (provisioning, de-provisioning, access management) for an organization.

Room for Improvement

It needs improvement on its reporting. Default reporting is not meeting client requirements.

Use of Solution

I've used it for seven years.

Deployment Issues

Yes. Mostly when integrating to SAP or Oracle ERP solutions.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

7/10.

Technical Support:

8/10.

Previous Solutions

No previous solution used.

Initial Setup

It was straightforward as the product has Technet articles.

Implementation Team

I implement it for clients.

ROI

It reduces the help-desk cost.

Other Advice

Simple and more useful if you already use other Microsoft solutions as they are easy to integrate with each other.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Microsoft partner
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