Microsoft BI Review

Stable, efficient and has a straightforward setup

What is our primary use case?

We primarily use the solution across many company verticals and within every area of the company - including finance, accounting, operations, logistics, HR, et cetera.

How has it helped my organization?

In general, it's helping companies be more efficient, more productive.

What is most valuable?

There's not one specific feature we prefer. I would say it depends on the customer and the processes. What is important to one user may not be as important to another. There's no one feature that excels over another so that we don't see it like second place.

The product offers very good efficiency.

The solution is very stable.

The solution can scale well.

The documentation on offer is good.

We found the initial setup to be straightforward.

What needs improvement?

In Power BI, it would be ideal if we had the capability to import data with forms or similar methods.

It would be nice to have the ability to have a service price to offer customers of Power BI, without having the customer be part of Power BI, I would say. Maybe that could help us consult the suppliers.

The solution could use a faster speed on certain interactions and a refresh of the dashboards. It can sometimes get a bit slow.

For how long have I used the solution?

I've been dealing with the solution for about five years or so. It's been a while.

What do I think about the stability of the solution?

The solution is extremely stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable in terms of performance, but it is slow sometimes.

What do I think about the scalability of the solution?

The solution is easily scaled.

Most of our clients are quite large companies. The companies we deal with have thousands of users, however, only a few really use Power BI. Typically only the supervisors and managers use it, not everyone.

How are customer service and technical support?

We've never used customer support. We haven't needed to reach out to them.

The documentation on offer is okay. It can help you troubleshoot or learn about the product.

Which solution did I use previously and why did I switch?

We also work with Tableau and and QlikView alongside Microsoft. We do use some others, however, to a much lesser extent.

How was the initial setup?

The initial setup is straightforward. The deployment takes a good two days to finalize.

In terms of maintenance, we have a support team that covers all of our customers. There isn't really that much that needs to be done. 

What's my experience with pricing, setup cost, and licensing?

There are less expensive options on offer.

Which other solutions did I evaluate?

Tableau is always one of the solutions we would like to evaluate further, and ClickView is another one.

It is my understanding that ClickView is less expensive, whereas Tableau is more expensive. Really, the reason why most companies go through Microsoft is if they have a Microsoft Business Suite or Office and it's all tied in the same ecosystem. That's perhaps the biggest benefit. It's all within the same ecosystem.

What other advice do I have?

We are consultants and implementers so we usually resell software. We do the end-to-end automation for customers as well. In the case of Microsoft BI, our clients are the ones that buy the license and use it. We don't necessarily use it directly.

We're always working off the latest version, as the solution is constantly updated online. 

I would recommend the solution to other companies and users. 

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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