Microsoft BI Review

This is the most compatible solution for medium sized organization but the robustness of the stack could be improved


What is most valuable?

The integration tool in Microsoft BI stack is one of the best in terms of understanding and together with the script component can make most data imports pretty simple and accurate. Also, the ease of use of the product.

How has it helped my organization?

Prior to using the Microsoft BI stack the organization was using a lot of Access and Excel applications which became cumbersome as the organization grew. These tools helped us to streamline the reports and data integration.

What needs improvement?

The robustness of the stack could be improved as it fails when we import/extract large amounts of data.

For how long have I used the solution?

Four and a half years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Yes, when the volume of data is large.

What do I think about the scalability of the solution?

Yes.

How are customer service and technical support?

Customer Service:

Excellent with online social help and customer care from Microsoft.

Technical Support:

There is a lot of room for improvement in technical support.

Which solution did I use previously and why did I switch?

I used other reporting platforms along with the Microsoft BI stack, but never switched.

How was the initial setup?

The initial setup is pretty simple for most starting users.

What about the implementation team?

It was an in house implementation.

What was our ROI?

Very high, as it is a very cost effective application compared to any BI tools in the market.

What's my experience with pricing, setup cost, and licensing?

It is setup by the organization, so I am not sure about the exact cost and renewal cost.

Which other solutions did I evaluate?

No, I did not have an opportunity to do any evaluations.

What other advice do I have?

It is a great, cost effective solution if the size of the organization is only medium and easy to use and cost of finding a resource is low.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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