Microsoft BitLocker Review

Protects employee and enterprise data in case of loss of a laptop. Fills in part of an enterprise-wide security strategy.


What is most valuable?

  1. It is integrated with the hardware, via use of TPM
  2. It is also integrated with the Windows operating system and thus:
  3. It is free!

How has it helped my organization?

Protects employee and enterprise data in case of loss of a laptop. Fills in part of an enterprise-wide security strategy.

What needs improvement?

Remote management (e.g., enable/disable, reset, etc.) of PIN codes and recovery keys would be a nice feature.

For how long have I used the solution?

I've used this solution for more than five years.

What do I think about the stability of the solution?

No, very few issues.

What do I think about the scalability of the solution?

No, it is a very light feature towards infrastructure requirements. Having an AD infrastructure is sufficient.

How is customer service and technical support?

Good.

Which solutions did we use previously?

No.

How was the initial setup?

Engineering and testing took about 10 days and was medium level complexity.

What's my experience with pricing, setup cost, and licensing?

It is free.

Which other solutions did I evaluate?

No. Other options would introduce a licensing cost, extra infrastructure, and operational procedures, so in general, more costly.

What other advice do I have?

It is enhanced in Windows 10, supports PIN self-service and better encryption methods.

Start experimenting in the lab to understand the hardware integration (TPM), encryption methods and (optional) PIN management.

Fix your solution before rolling out, because changing parameters (like encryption) on computers where BitLocker is active is a heavy process in terms of time (decrypt/change/encrypt, etc.).

Disclosure: My company has a business relationship with this vendor other than being a customer:
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