Our primary use case is data encryption and protection.
Microsoft BitLocker Review
A stable solution for data protection, but the technical support should be improved
What is our primary use case?
What needs improvement?
The price of this solution should be more competitive.
The first level of technical support needs to be improved.
For how long have I used the solution?
We have been using the Microsoft OS at the endpoints for five years.
What do I think about the stability of the solution?
We have not seen any bugs or glitches, so the stability is good.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 500 users in a variety of roles and positions.
How are customer service and technical support?
We have been in touch with technical support many times and we are not satisfied, to be honest. Their first-level support is pathetic. The people at the first level of support refer you to articles that do not pertain to the problem at hand.
When it comes to level-two and level-three support, it is good.
Which solution did I use previously and why did I switch?
We have also used a similar solution by Kaspersky.
What other advice do I have?
The suitability of this solution depends on the feature requirements of the organization and what they are looking for.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 16 2020
More Microsoft BitLocker reviews from users...who work at a Financial Services Firm
...at Small Businesses
...who compared it with McAfee Complete Data Protection
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,164 professionals have used our research since 2012.
Author
Usman Rasool
VP - Head Enterprise IT Infrastructure at MIB
Real User
Top 5LeaderboardHighlights
Pros
We have not seen any bugs or glitches, so the stability is good.
Cons
The people at the first level of support refer you to articles that do not pertain to the problem at hand.
Pricing Advice
The price of this solution should be more competitive.
Popular Comparisons
Symantec Endpoint Encryption
McAfee Complete Data Protection
ESET Endpoint Encryption
Sophos SafeGuard
Trend Micro Endpoint Encryption
WinMagic SecureDoc
Check Point Full Disk Encryption Software Blade
Boxcryptor
Absolute Computrace
Vormetric Data Security Platform
Digital Guardian
Cisco AMP for Endpoints
ZENworks
Dell Credant
McAfee Total Protection for Data Loss Prevention
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links