Microsoft Defender for Endpoint Review

A stable and scalable enterprise endpoint security platform that's easy to set up and deploy

What is our primary use case?

We use it to protect computers or endpoints from any malicious software, malware, and other viruses. You have to use this one as part of your overall protection plan.

How has it helped my organization?

The deployment of Microsoft Defender for Endpoint is a no-brainer when it comes to Windows. When you provision a new laptop for your environment, it comes with it. We use Intune to be seen on the cloud for centralized management. There's actually a console where you can go in and manage it properly, and we use Intune to deliver the onboarding.

What is most valuable?

I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature.

What needs improvement?

Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine. 

We don't just use anti-virus. That's really like a traditional way of doing it. We have different kinds of protections. We have our advanced threat protection for email, and we have advanced threats analytics for domain controllers for servers. We use all those. 

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for three or four years.

What do I think about the stability of the solution?

It's very reliable and very dependable. I don't see any issues with it. In fact, it's the best product I have used because it's integrated with Windows 10. It doesn't eat up resources while running like other products. It's a really well-thought product.

What do I think about the scalability of the solution?

It can scale as much as you want. It installs a very low footprint on your laptop, but the management is cloud-based.

How are customer service and technical support?

Technical support is average. We call technical support very rarely for this particular product, but it's actually hit or miss with Microsoft. Sometimes you get a good person on the other line. Sometimes you get someone that's slow in providing support.

Which solution did I use previously and why did I switch?

I've used many products in the past, and I liked this one because I can't really find that many issues with it. I used McAfee, Symantec, CrowdStrike, and different anti-malware and anti-virus programs, but this seems to be good.

We switched because we're Microsoft partners, and we're actually kind of biased about it. We also implement other products because some of our clients use them. It's very hard to convince them to go with another product. Sometimes because of the existing subscriptions, they are unable to make the switch.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We are a Microsoft partner and consultants. We implement these solutions.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender for Endpoint comes with Windows 10, and it's free. But for you to be able to manage it in the cloud and use the console, you need to have either an Office 365 E5 subscription or a Microsoft M365 subscription. You need to buy an extra license.

What other advice do I have?

If you're looking for anti-virus software, use the one that comes with Windows 10, and save your money.

On a scale from one to ten, I would give Microsoft Defender for Endpoint a ten.

Which deployment model are you using for this solution?

Public Cloud

Which version of this solution are you currently using?

Latest Version
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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