Microsoft Defender for Office 365 Review

Protects from zero-day threats and ensures that attachments and links are safe, but has a lot of false positives and should have only one plan that takes care of everything


What is most valuable?

Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features.

What needs improvement?

In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.

For how long have I used the solution?

I have been using this solution for the last one year. I have its latest version.

What do I think about the stability of the solution?

It is stable. We didn't find any issues with that.

What do I think about the scalability of the solution?

It is highly scalable. We have deployed for around 7,000 accounts.  Performance is not impacted.

How are customer service and technical support?

Their technical support can definitely be improved. They can avoid using templatized response.

Which solution did I use previously and why did I switch?

We had basic Exchange Online Protection. 

How was the initial setup?

It was easy to configure and with one/two skilled the ongoing maintenance can be handled. 

What's my experience with pricing, setup cost, and licensing?

It has a simple interface to configure and manage. From the pricing point of view, like any other product in the market, there is scope for negotiation. 

Which other solutions did I evaluate?

Before we chose to settle with this product, we experimented with Cisco, Forcepoint, etc.

What other advice do I have?

I would advise others to do a proof of concept for at least a month before taking a decision.

I would rate Microsoft Defender for Office 365 a eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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