Microsoft Dynamics AX Review

With it, our inventory control is improved, but it needs cloud deployment and better documentation.

Valuable Features

  • Finance
  • Inventory
  • Manufacturing

Improvements to My Organization

  • Improved inventory control
  • GL consolidation
  • Intercompany accounting

Room for Improvement

  • Cloud deployment
  • Documentation

Use of Solution

I've used it for seven years.

Deployment Issues

There were some issues.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It needs improvement.

Technical Support:

It needs improvement.

Previous Solutions

I was using Dynamics NAV, and we switched to AX due to limitations in Dynamics NAV.

Initial Setup

It's complex, in terms of data migration, but the latest version has improved a lot on this front.

Implementation Team

We did it in-house with involvement from a vendor team.

Pricing, Setup Cost and Licensing

The pricing model does not really fit all customers that I offer consulting too.

Other Solutions Considered

  • SAP
  • Dynamics NAV
  • Infor

Other Advice

The product required extensive functional expertise for a successful implementation on all the areas, failed implementations of Dynamics AX has always lacked functional exposure

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a consulting and implementation partner.
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